Legal & Policy

AK999 Terms & Conditions

These terms govern your use of the AK999 platform. Please read them carefully before registering or placing any bets. By creating an account on ak999, you agree to everything set out below.

Last Updated: January 2025

Welcome to AK999. These Terms and Conditions ("Terms") form a legally binding agreement between you ("Player", "you", "your") and AK999 ("ak999", "we", "us", "our") governing your access to and use of the ak999 platform, including all games, payment services, promotions, and support features available at ak999.io. If you do not agree with any part of these Terms, you must not register an account or use the ak999 platform.

1 Acceptance of Terms

By registering an account on ak999, making a deposit, placing a bet, or otherwise using any feature of the ak999 platform, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in full. These Terms apply to all players on ak999 regardless of how they access the platform — whether through a web browser, the ak999 mobile app, or any other method.

These Terms should be read alongside the ak999 Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and ak999. Where there is any conflict between these documents, these Terms and Conditions take precedence unless otherwise stated.

Continuing to use ak999 after any update to these Terms constitutes your acceptance of the revised Terms. We recommend checking this page periodically.

2 Eligibility

To register and use an ak999 account, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age. AK999 does not permit players under 18 to register or use the platform under any circumstances.
  • You must be a natural person — corporate entities may not register player accounts on ak999.
  • You must not be registered on any self-exclusion list or have previously been excluded from ak999.
  • You must have the legal capacity to enter into a binding agreement under the laws applicable to you.
  • You must not be acting on behalf of another person when registering or using your ak999 account.

AK999 reserves the right to request proof of age and identity at any time. If a player is found to be under 18, their account will be immediately suspended, all winnings will be forfeited, and any deposits will be returned minus any amounts already wagered.

AK999 takes age verification seriously. Providing false information about your age during registration is a breach of these Terms and may result in permanent account closure.

3 Account Registration

Each player may hold only one account on ak999. Creating multiple accounts — whether under the same name, the same payment method, the same device, or the same IP address — is strictly prohibited and will result in all associated accounts being suspended and any balances being forfeited.

When registering on ak999, you must provide accurate, complete, and up-to-date information. You are responsible for keeping your account details current. AK999 is not liable for any issues arising from inaccurate information provided during registration or at any point thereafter.

You are solely responsible for maintaining the confidentiality of your ak999 login credentials. You must not share your username or password with any other person. Any activity that occurs under your ak999 account is your responsibility, whether or not you authorised it. If you suspect unauthorised access to your account, contact ak999 support immediately.

  • One account per player — no exceptions on ak999.
  • All registration information must be truthful and verifiable.
  • AK999 may require identity verification (KYC) before processing withdrawals.
  • Account sharing is not permitted under any circumstances.
  • AK999 reserves the right to close accounts that violate registration rules.

4 Deposits & Withdrawals

AK999 accepts deposits and processes withdrawals via bKash, Nagad, and Rocket. All transactions on ak 999 are conducted in Bangladeshi Taka (BDT). AK999 does not charge fees on standard deposits or withdrawals, though your payment provider may apply their own charges.

  • Minimum deposit on ak999: ৳10.
  • Deposits are credited to your ak999 balance instantly upon confirmation from the payment provider.
  • Withdrawal requests on ak999 are typically processed within five minutes during normal operating hours.
  • Withdrawals will only be sent to the same payment method used for the most recent deposit, unless otherwise approved by ak999 support.
  • AK999 reserves the right to request identity verification before processing any withdrawal.
  • Funds deposited on ak999 must be used for gaming purposes. AK999 is not a financial institution and your balance does not accrue interest.

AK999 reserves the right to delay or withhold withdrawals pending verification checks. If a withdrawal is flagged for review, ak999 support will contact you within 24 hours with further instructions. Withdrawals will not be processed to third-party accounts under any circumstances.

If your withdrawal has not arrived within 30 minutes of approval, please contact ak999 support via live chat before raising a dispute with your payment provider.

5 Bonuses & Promotions

AK999 offers a range of bonuses and promotions to both new and existing players. All bonuses on ak999 are subject to specific terms including wagering requirements, eligible games, minimum deposit thresholds, and expiry dates. These terms are published alongside each individual offer and form part of these Terms and Conditions.

  • Bonuses on ak999 are intended for personal use only and may not be transferred between accounts.
  • Only one welcome bonus may be claimed per player, per household, per device, and per IP address.
  • AK999 reserves the right to withdraw or modify any bonus offer at any time without prior notice.
  • Wagering requirements must be met in full before any bonus-derived winnings can be withdrawn from ak999.
  • Bonus funds on ak999 expire if not used within the stated timeframe. Expired bonus funds are forfeited.
  • AK999 may void bonuses and related winnings if it determines that a player has attempted to abuse the bonus system.

Bonus abuse — including but not limited to creating multiple accounts to claim the same offer, using automated betting strategies to meet wagering requirements with minimal risk, or exploiting errors in bonus calculations — is strictly prohibited on ak999 and will result in account suspension.

AK999 uses automated systems to detect bonus abuse. If your account is flagged, our team will review it manually before any action is taken.

6 Gameplay Rules

All games available on ak999 operate on certified random number generators (RNG). Game outcomes are determined independently and cannot be influenced by ak999 or by any player. The published Return to Player (RTP) figures for each game on ak999 are accurate and represent the theoretical long-term payout percentage.

By placing a bet on ak999, you accept the rules of the game as displayed within the game interface. In the event of a discrepancy between a game result displayed on your screen and the result recorded on ak999's servers, the server record will be treated as definitive. AK999 is not responsible for losses resulting from connectivity issues, device failures, or interrupted sessions on your end.

  • Bets placed on ak999 are final once confirmed. Bets cannot be cancelled after placement.
  • AK999 reserves the right to void bets placed in error or as a result of a technical fault.
  • Maximum win limits may apply to individual games on ak999. These limits are displayed within each game.
  • AK999 does not guarantee continuous availability of any specific game. Games may be removed or temporarily unavailable for maintenance.

7 Prohibited Conduct

The following actions are strictly prohibited on ak999 and will result in immediate account suspension and forfeiture of balances:

  • Using automated software, bots, scripts, or any artificial intelligence tools to place bets or interact with ak999 games.
  • Attempting to hack, reverse-engineer, or otherwise interfere with the ak999 platform or its underlying systems.
  • Colluding with other players to gain an unfair advantage in any game on ak999.
  • Using stolen, fraudulent, or unauthorised payment methods to fund your ak999 account.
  • Engaging in money laundering or any other illegal financial activity through ak999.
  • Registering multiple accounts on ak999 for any reason.
  • Providing false identity information during registration or verification on ak999.
  • Harassing, threatening, or abusing ak999 staff or other players.

AK999 cooperates fully with law enforcement authorities. Any activity on ak999 that is suspected to involve criminal conduct will be reported to the relevant authorities, and all associated account information will be provided as required by law.

8 Responsible Gaming

AK999 is committed to promoting responsible gaming. Gaming on ak999 is intended to be a form of entertainment. If gaming stops being enjoyable and starts causing financial or emotional stress, ak999 has tools available to help you stay in control.

  • Deposit limits: Set daily, weekly, or monthly deposit caps on your ak999 account at any time.
  • Session reminders: Configure time alerts so ak999 notifies you when you've been playing for a set period.
  • Self-exclusion: Lock your ak999 account for a defined period or permanently if you need a break from gaming.
  • Reality checks: Enable periodic pop-ups on ak999 that show your session duration and net gaming activity.

AK999 enforces strict age verification. Players under 18 are not permitted to use the platform. If you are concerned about your gaming behaviour or that of someone you know, please visit the ak999 Responsible Gaming page for further guidance and support resources.

To access responsible gaming tools on ak999, go to your account settings or contact our support team via live chat at any time.

9 Privacy & Data

AK999 collects and processes personal data in accordance with its Privacy Policy. By registering on ak999, you consent to the collection, storage, and use of your personal data as described in that policy. AK999 uses your data to operate your account, process transactions, verify your identity, and comply with legal obligations.

AK999 does not sell your personal data to third parties. Data may be shared with payment processors, identity verification providers, and regulatory authorities where required. All data held by ak999 is stored securely using industry-standard encryption. For full details on how ak999 handles your data, please review the Privacy Policy.

10 Limitation of Liability

To the fullest extent permitted by applicable law, ak999 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the ak999 platform. This includes but is not limited to losses resulting from:

  • Platform downtime, technical errors, or interruptions to the ak999 service.
  • Delays in payment processing caused by third-party payment providers.
  • Unauthorised access to your ak999 account resulting from your failure to protect your login credentials.
  • Game outcomes that do not meet your expectations.
  • Changes to games, features, or promotions on ak999.

AK999's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.

11 Account Termination

You may close your ak999 account at any time by contacting support via live chat. Upon closure, any remaining balance (after deducting any pending bonus wagering requirements) will be returned to your registered payment method.

AK999 reserves the right to suspend or permanently close any account that is found to be in breach of these Terms and Conditions. In cases of suspected fraud, money laundering, or other illegal activity, ak999 may freeze account funds pending investigation. AK999 will not be liable for any losses incurred as a result of account suspension where the suspension is due to a breach of these Terms.

  • Accounts inactive for 12 consecutive months may be classified as dormant by ak999.
  • Dormant accounts may be subject to an inactivity fee as notified to the player in advance.
  • AK999 will make reasonable efforts to contact players before applying any dormancy charges.

12 Changes to Terms

AK999 reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the "Last Updated" date at the top of this page will be revised. For significant changes, ak999 will notify registered players via email or an in-platform notification.

Your continued use of the ak999 platform after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree with the revised Terms, you must stop using ak999 and close your account.

13 Contact Us

If you have any questions about these Terms and Conditions or any aspect of the ak999 platform, our support team is available 24 hours a day, 7 days a week via live chat. You can also reach us by email at [email protected]. We aim to respond to all email enquiries within 24 hours.

For matters relating to responsible gaming, account closure, or self-exclusion, please contact ak999 support directly and our team will assist you promptly.

Why Players Trust AK999

Six reasons ak999 is the platform players in Bangladesh rely on for fair, safe, and enjoyable gaming.

Certified Fair Games

Every game on ak999 runs on a certified RNG. Outcomes are independently verified and cannot be manipulated. The RTP figures published for each game are accurate and audited.

Instant Local Payments

Deposits via bKash, Nagad, and Rocket are instant on ak999. Withdrawals process in under five minutes. No international fees, no delays, no hidden charges.

24/7 Support

The ak999 support team is available around the clock via live chat in Bengali and English. Real responses in minutes — not automated replies or long wait times.

Secure & Encrypted

All data on ak999 is protected with industry-standard encryption. Your personal information and payment details are never shared with unauthorised third parties.

Transparent Bonuses

Every bonus on ak999 comes with clearly stated terms — wagering requirements, eligible games, and expiry dates are all published upfront. No hidden conditions.

Responsible Gaming Tools

Deposit limits, session reminders, and self-exclusion are available to every ak999 player. Gaming should be entertainment — ak999 gives you the tools to keep it that way.

Ready to Play?

Join AK999 Today

Create your ak999 account in under two minutes. Deposit via bKash, Nagad, or Rocket, claim your welcome bonus, and start playing today.

18+ only · Play responsibly · Terms apply